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Compassionate Online Course Design

Discover how compassionate online course design can help you put flexibility, peer support, and motivation at the heart of the online learning experience.

Updated May 2025
Jeremiah E. Shipp headshot
Senior Faculty Development Specialist
Winston-Salem State University Center for Innovative and Transformative Instruction
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01

Creating Online Experiences Using Humor and Storytelling

WSSU Center for Innovative and Transformative Instruction

This video will help you humanize the learning experience in your online course by displaying transparency and vulnerability. By incorporating laughter and stories, students make connections between the course and their lived experiences.

Headshot of Jeremiah E. Shipp
Jeremiah E. Shipp

What does a targeted communication plan look like in an online course? This resource provides strategies for fostering trust and group identity with students despite their geographical location.

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Creating Online Experiences Using Humor and Storytelling

WSSU Center for Innovative and Transformative Instruction
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02

Acknowledging Another Face in the Virtual Crowd: Reimagining the Online Experience in Higher Education through an Online Pedagogy of Care

Journal of Further and Higher Education

To improve your students’ online learning experience, you should adopt a pedagogy of care that emphasizes compassion, connection, and support. By modeling care, encouraging dialogue, and affirming student efforts, you can reduce isolation and boost engagement in virtual classrooms.

Headshot of Jeremiah E. Shipp
Jeremiah E. Shipp

This article captures the importance of how your presence impacts the online learning environment. If you’re seeking to champion student isolation, the results section provides practical suggestions.

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With the rapid expansion of online learning as a dominant pedagogical approach in higher education, significant research has been undertaken to explore the impacts of internet-based technologies to promote student engagement. Current advances in online learning have fostered innovative, and often nuanced approaches to teaching and learning that have the potential to promote rich and potentially transformative learning outcomes for higher education students. However, there is a growing body of evidence that clearly highlights that online learning may have a deleterious impact on a student’s sense of connection, leading to experiences of isolation and disempowerment. Such experiences call for an ongoing reimagination of the online teaching space to ensure that students maintain a strong sense of identity within their virtual educational community. This paper emphasises an approach to online learning that serves to foster positive engagement across the student lifecycle. Using Nell Noddings’ framework of Moral Education, we engaged in the process of critical reflection on our own teaching over time, using student data to support analyses.

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03

Care, Communication, Learner Support: Designing Meaningful Online Collaborative Learning

Online Learning

This article captures how online instructors can emphasize the value of authentic content, multimedia, student-generated work, and clear purpose in course design. Implementing these practices fosters deeper engagement, reflection, and meaningful learning in your courses.

Headshot of Jeremiah E. Shipp
Jeremiah E. Shipp

I strongly recommend this article to faculty designing or refining online courses, as it distills proven strategies into practical insights. It offers clear, research-backed guidance to enhance student engagement, learning, and overall course quality.

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The purpose of this study was to identify emergent themes regarding higher education instructors’ perceptions concerning the provision of collaborative learning activities and opportunities in their online classroom. Through semi-structured interviews, instructors voiced their teaching experiences and reported specifically about the online collaborative opportunities offered in their online classrooms. A multi-phase coding process was used to analyze the information, including the constant comparative coding method for theme and category development. The three main themes that emerged from this study are: online communication approaches matter, challenges and supports for online collaborative learning, and care is at the core of online learner support. In the online classroom there are additional considerations included in developing successful online collaborative learning beyond group work, including additional time and nurturing, scaffolding, instructional design, and understanding students’ comfort level working together online. The findings of this study are discussed and recommendations are provided for the development and design of meaningful online collaborative learning.

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04

Creating Community from Day One: An Activity for Connection and Collaboration

Feminist Pedagogy for Teaching Online

To build community in an online course, consider having students participate in virtual breakout room stations to co-create expectations, norms, and connections. This structured, interactive approach promotes engagement, equity, and shared responsibility for a respectful and supportive online learning space.

Headshot of Jeremiah E. Shipp
Jeremiah E. Shipp

I recommend this resource if you are seeking a meaningful way to build community in a synchronous online course and student ownership from the very first class. Its flexible, interactive design works to foster a student-centered learning environment.

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To break the ice and set the foundation for a successful semester, I use a station activity designed to foster connection and cooperative learning in my Critical Issues in Women’s Health course. … This activity can help to build trust and community regardless of your course topic. It helps students get to know one another and encourages them to actively shape our classroom community. Because students are creating the classroom norms and expectations, they are more likely to take ownership of them. It also offers an opportunity to build equity, trust, mutual respect, and support. The engaging format keeps the atmosphere energetic, blending meaningful discussions with moments of levity.

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05

Stories Are Our ‘Most Natural Form of Thought’

The Chronicle of Higher Education

This resource explores how engaging teaching requires stimulating students' curiosity and providing opportunities for active involvement. Capturing four principles for student engagement, you will note practical strategies for application in any instructional setting.

Headshot of Jeremiah E. Shipp
Jeremiah E. Shipp

I recommend this resource if you desire to connect personally with students through stories. Jump to Principle 4 for specific storytelling strategies to boost student engagement.

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This guide is for anyone who wants to introduce energy or enthusiasm to their classrooms using methods that have been tried — and found true — through research and in classrooms.

Certainly some teachers are naturally compelling and intuitively spark a zest for learning in students. But most of us have to work at it. You can energize your classroom for Alex and every other student by using principles familiar to both emotion scientists and pedagogical experts — principles available to any faculty member willing to investigate and apply them.

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